Terms and Conditions

1. Introduction

Welcome to Mahima Packers and Movers Pvt Ltd. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services.

2. Services Provided

We offer a range of services including packing, moving, and storage. All services provided are subject to availability and the terms outlined herein.

3. Booking and Confirmation

• Advance Booking: Services should be booked in advance. Bookings are confirmed only upon receipt of a deposit or full payment as agreed.
• Cancellation: Cancellations must be made at least 24 hours prior to the scheduled service. A cancellation fee may apply.

4. Pricing and Payment

• Quotes: All quotes are estimates based on the information provided at the time of booking. Final charges may vary.
• Payment Terms: Payment is due upon completion of the service unless otherwise agreed. Accepted payment methods include cash, credit/debit cards, and online transfers.
• Late Payments: Late payments may incur additional charges.

5. Liability and Insurance

• Damages: We take utmost care in handling your belongings. However, we are not liable for damages caused by natural disasters, accidents beyond our control, or items not packed by our staff.
• Insurance: It is recommended that customers insure their belongings. We offer insurance options for an additional fee.

6. Packing and Handling

• Customer Responsibility: Customers must provide accurate details about the items to be moved. Fragile and valuable items should be disclosed.
• Prohibited Items: Hazardous materials, perishables, and items prohibited by law will not be transported.

7. Storage Services

• Storage Terms: Items stored in our facilities are subject to storage fees. A storage agreement must be signed.
• Access: Access to stored items is available during regular business hours. Prior notice is required.

8. Customer Obligations

• Preparation: Customers must ensure that all items are ready for packing and moving as agreed.
• Presence: A responsible person must be present during the packing, moving, and unpacking processes.

9. Complaints and Dispute Resolution

• Complaints: Any complaints should be reported to our customer service team within 24 hours of service completion.
• Dispute Resolution: We aim to resolve disputes amicably. Unresolved disputes will be handled in accordance with local laws.

10. Amendments to Terms

Mahima Packers and Movers Pvt Ltd reserves the right to amend these terms and conditions at any time. Updated terms will be posted on our website and will apply to all services provided thereafter.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [City/State].

12. Contact Information

For any queries or concerns, please contact us at:

Mahima Packers and Movers Pvt Ltd
Phone: +91-XXXXXXXXXX
Email: info@mahimapackers.com
Address: [Your Office Address]

By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions. Thank you for choosing Mahima Packers and Movers Pvt Ltd for your relocation needs.